Frequently Asked Questions
Ordering & Payment
How do I place an order?
Simply browse our arrangements, add your favorites to your cart, and proceed to checkout. Enter your delivery details and payment information — it's that easy!
What payment methods do you accept?
We accept all major credit cards and debit cards through our secure checkout.
Can I place an order by phone?
Yes! You're welcome to call us directly if you'd prefer to place your order over the phone.
Delivery
Do you offer same-day delivery?
Yes! We offer same-day delivery in the Atlanta area for orders placed before 1:00 PM. Orders placed after 1:00 PM will be scheduled for the next available delivery date.
What areas do you deliver to?
We deliver locally in the Atlanta metro area. Enter your address at checkout to confirm delivery availability to your location.
How will I know my order has been delivered?
You'll receive a notification once your order is out for delivery and again when it has been delivered.
Returns & Satisfaction
What is your return policy?
Your satisfaction is 100% guaranteed. If you're not completely happy with your arrangement, please contact us and we'll make it right — whether that's a replacement, store credit, or a refund.
What if my flowers arrive damaged?
We take great care in packaging every order, but if your flowers arrive damaged, please reach out to us within 24 hours with a photo and we'll resolve it promptly.
Product Information
Are your flowers fresh?
Absolutely. We source fresh, high-quality blooms and hand-arrange every order to ensure you receive the most beautiful flowers possible.
Can I request a specific color or flower type?
Yes! Use the notes field at checkout or contact us directly to share any special requests. We'll do our best to accommodate.
Contact & Support
How can I reach you?
You can contact us through our Contact Us page. We typically respond within a few hours during business hours.
What are your business hours?
Please visit our Contact Us page or give us a call for current hours of operation.